Recent Water Damage Posts

The Water Mitigation Procedures

11/2/2022 (Permalink)

Air movers in a warehouse Give our team at SERVPRO of East Orlando a call day or night for your water damage restoration needs!

The Water Mitigation Procedures

Water damage is one of the most dangerous and destructive things that can happen to your Orlando, FL home. The longer you wait to mitigate the water damage, the more likely it is that mold will grow and cause further issues. If you've experienced a flood or other type of water damage, follow these steps as soon as possible:

Preserve your property.

If you have a home or business with flood damage, contact us today to get the water mitigation help you need. Keeping your property safe and secure while we work on restoring it will be one less thing for you to worry about. We can preserve your belongings by removing any wet clothing, towels or other materials from the area so they do not continue to soak through more things. We also make sure that any doors are locked and windows are closed so no intruders come in while we are working. If children live in your home, their rooms should be cleared out until we finish drying them out with fans and dehumidifiers—this will ensure their health as well as protect them from any mold that might be present in damp areas of the house after being flooded with water.

Contact a water mitigation service.

The first thing you should do once you discover a water leak is to call a professional restoration company like SERVPRO of East Orlando. Water damage can cause numerous issues and problems, including mold and mildew growth, electrical hazards, and structural damage to your home.

  • Do not try to clean up the water yourself. It's best to leave this job for professionals who have the equipment necessary for drying out your home safely.
  • Restore any property that has been damaged by floodwaters as soon as possible. Once it is dry, apply anti-mold products if there's still any sign of mold growth or other signs of mildew in your home's interior walls or flooring materials such as carpeting or hardwood floors.

Clean up any standing water.

Clean up any standing water. This is a simple step, but it’s also one of the most important. Standing water can be a breeding ground for bacteria and viruses, so it needs to be removed as soon as possible. The best way to do this is with the use of wet/dry vacuum cleaners, shop vacuums (which are often more powerful than regular household vacuums) or wet/dry pumps that pump out flood water directly into your home's septic system.

Turn off the power.

Before you can do any other work on your water heater, you must turn off the power to it.

You can use a circuit tester to verify that the power is off: if there is no current flowing through the wire, then the electrical supply has been interrupted. To turn off power at your main circuit breaker or fuse box:

  • Locate your main circuit breaker or fuse box in your home, which is typically located near where you enter through any doors (front door or garage door).
  • Turn off all switches and breakers within this panel by flipping each of them upward (to OFF) until they click into place. If there are no switches in this panel or none that control water heaters, then call an electrician for help turning off those circuits in question.

Let the experts handle mold remediation.

Mold remediation is a specialized field of work that requires special equipment and training. It can also be very expensive, so if you are considering hiring a company to do the work on your home, it’s best to contact an experienced firm rather than someone who is new in the field.

When looking for a mold remediation company in your area, it’s important to know the difference between mold inspection companies and mold remediation companies. A full-service inspector will come into your home and analyze all areas where there could be moisture accumulation or leaks (such as windowsills), while an expert in remediation will focus on removing existing mold growth from walls, floors, or other surfaces within your home before making any repairs to prevent future issues from occurring again (such as installing ventilation fans).

The most important thing to do after a flood is to get help. A professional water mitigation company can minimize damage, reduce cleanup costs, and make sure your home is safe and dry again. The sooner you call in the pros, the better off you’ll be!

3 Steps To Take When There Is Water In Your Crawl Space

6/20/2022 (Permalink)

Crawl spaces are often overlooked by homeowners until there’s a flood and they are forced to investigate. These areas are usually located between the ground and the first floor. Many homeowners struggle with entering crawl spaces, which are only several feet high. What you do not want to find is water in these spaces. These three safety tips are essential for ensuring that all water is removed from your home after heavy rainfall. 

1. Locate the Source of a Flood 

A wet crawl space is a result of water entering your home in an undesirable way. The following might cause this frustrating problem:

  • Poor foundation of the building 
  • Malfunctioning downspouts and gutters 
  • Ruptured water lines 
  • Excessive subterranean water 

It’s important to at least make an educated guess about what caused the flooding so that you can do everything you can to not make it worse. If you suspect a broken pipe, for example, it’s wise to avoid your shower, sinks, and toilet until your wet crawl space is clean. 

2. Consult With the Experts 

Orlando, FL, has many companies that specialize in residential water issues. Ideally, you want to trust water damage experts that are experienced and trained. They should be able to look over your property and know exactly what to do to make it as good as new. Repairs can be an extensive process, so patience and faith in a company are key. 

3. Waterproof Your Crawl Space 

Nobody can control the weather. Waterproofing your crawl space is an excellent way to get peace of mind when the clouds start to gather and you think your home might be the target of a natural disaster. There are many waterproofing techniques ranging from applying a sealant to your home’s foundation to installing a sump pump. 

The dark and muddy depths of a wet crawl space can be intimidating, especially when it's flooded. These three safety suggestions can help eliminate anxiety and simplify the clean-up process.

Shut Off Valves at Work

6/20/2022 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were at home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of East Orlando can help commercial property plan for water, fire, and storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it in your office's regular training, you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile, it can have the critical information to minimize damages, provide the resources for the company's employees, and provide property details and information. This is a FREE service that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of East Orlando Professionals at 689-222-0477; 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

How to Clean Your Building After a Toilet Flood

6/16/2022 (Permalink)

There may not be much that is nastier to deal with than a sewer backup, and your business plan may not include the budget for a sewer cleanup, so, it might be worth looking into flood insurance. Nonetheless, problems can occur and the unexpected can happen, throwing a wrench into the works. Differing from a category 1 or clean water flood, a flooded toilet carries serious contaminants that must be properly dealt with.

How Do You Clean Up Sewer Water

If the water is running clear, stops upon shutoff, and is confined to a non-porous bathroom floor, you may be able to mop it up and clean it with detergent and chlorine bleach. If the water has any color to it, is coming from deeper in the drain or is spilling out onto carpeted areas, down a heat duct, or is deep enough to be standing you will likely need assistance from a professional sewage cleanup service.

Remove everyone from the area to avoid exposure

Find the water shutoff valve and turn the flow off, if possible

If the water is not running mostly clear, it may be coming from the sewer rather than the supply line

Water must be extracted and cleaned up

Sanitizing and disinfecting must be thoroughly done as sewage can be considered a biohazard

Cleaning and Disinfecting

The sewer line may need to be cleared professionally to unblock the drain. A sewer cleanup service may be necessary to help with that as well as the cleanup. Sewage water is likely to contain bacteria and viruses and it is critical to contain the spill and begin professional a sanitizing process as soon as possible, using industrial disinfectants. Every nook and cranny needs attention. Any rugs, carpets, or soft surfaces will likely need to be disposed of.

Employ preventative measures such as regular drain and supply line inspections and enzyme treatments to reduce the risk of flooding. When prevention fails and the need for sewer cleanup occurs, take it seriously to ensure proper restoration.

How SERVPRO Assesses Water Damage After Your Dishwasher Breaks Down

4/29/2022 (Permalink)

SERVPRO's Array of Measuring Devices Ensures a Dry Home Post Flooding

Dishwashers are a welcome addition to many households. After all, who does not love being able to simply rinse the dishes, set the cycle, and let the machine do the work? It is very convenient. However, like any other appliance, a dishwasher might malfunction, and a dishwasher breakdown often equals a flood of water in your kitchen.

Flood damage to your Orlando home can be a serious cause for concern. A dishwasher might cause a surprisingly large flood in your kitchen, so naturally, you want to get that cleaned up as quickly as possible to mitigate any further damage. That is why we recommend you put in a call to SERVPRO at once -We’re Faster To Any Size Disaster.
 
An essential element of our job is assessing the damage to your home. A thorough assessment lets our experts know how much moisture is present, which is vital information that we need to decide upon the best course of action.
 
A visual inspection is an important first start, but of course, that is only one part of the process. Our teams come prepared with a range of powerful equipment to help us assess the flood damage to your home:
 
A moisture sensor to help us ascertain how deeply the water has penetrated into soft materials. The sensor displays a blinking light and makes an audible beep when moisture is present, and this allows us to measure the extent of the damage. We have other models that work silently.
 
A moisture meter to help us measure how much moisture is in any structure. Meters are useful for testing the damp content of every part surrounding your dishwasher including not only the floor but also walls, wall insulation, cabinets, and rugs or carpets. Do not worry if you have a wooden floor. Our SERVPRO experts also come equipped with penetrating moisture meters that can be used to take a reading under wood flooring or even inside the wall. Our technicians calibrate the instrument to suit the material that we are testing.
 
Thermo-hygrometers. Thermo-hygrometers measure the temperature and the relative humidity in your kitchen. Our technicians use these readings to determine the extent of the water damage. This is usually used after the water has been removed, verification that a standard RH has been attained.
 
A complete evaluation of the situation assists us in drawing up an effective individual drying plan for your kitchen. We monitor moisture and humidity throughout the drying process so you can rest assured your kitchen is at optimum dryness and humidity before we call the job done. We can also provide documentation to your insurance company.

Dos and Don'ts of Water Damage

3/27/2022 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your East Orlando home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Florida home:

  • First, ascertain whether it is safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professional at (407)226-2621 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.

How to Prepare for Water Damage in 5 Steps

3/26/2022 (Permalink)

Most water damage that happens to your home is uncontrollable and unpredictable. It could potentially cost you thousands of dollars. When the water starts coming into your home, there is not much you can do to stop it but there are a couple of things you can do to prepare for it. Here are a few steps you can take so you can be prepared for the worst.

Step 1: Stop the Source of the Water 

If it is possible, stop the water at its source. If it has to do with your plumbing then turn off your water line as soon as possible. This will help with decreasing the amount of damage. 

When the flooding occurs from stormwater, there is no stopping a storm but you can try and divert the water away from your home by blocking entry points.

Step 2: Think Safety 

If it is safe, then shut off all electrical sources by turning the circuit breakers or unplugging devices. Water and electricity don’t mix, remember that. Make sure everyone, including children, is away from standing water.

Step 3: Protect Your Possessions 

Try and remove or raise your furniture from floodwater. Water-soaked furniture begins to mold very quickly and the last thing you will want is to throw away all of your belongings after a flood. Protect the things that are irreplaceable rather than carpet and other flooring.

Step 4: Contact Your Insurance Company 

Now is the time to call your insurance and see how they will approach the water remediation. All insurance companies have professionals who specialize in this kind of emergency so they will have the best people to restore your home back to normal. Do not try to remove the water by yourself. You can just end up causing more damage.

Step 5: Work With the Professionals 

When you are choosing a company to perform your water remediation; you need to compare everyone's highs and lows. Make sure they have good reviews and are available at your earliest request. SERVPRO of East Orlando is highly dependable and will exceed your expectations for your water remediation.

Shutt Off Valves at Work

6/20/2021 (Permalink)

Many workplaces always call's on the boss or the maintenance man when something goes wrong. What if they were home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of East Orlando can help commercial property in planning for a water, fire, storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it into your regular training at your office you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property manager use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster. Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile it can have the critical information to minimize damages, provide the resources for the employee's of the company, and provide property details and information. This is a FREE services that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of East Orlando Professionals at 689-222-0477; 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

3 Steps To Take When There Is Water in Your Crawl Space

6/20/2021 (Permalink)

Crawl spaces are often overlooked by homeowners until there’s a flood and they are forced to investigate. These areas are usually located between the ground and the first floor. Many homeowners struggle with entering crawl spaces, which are only several feet high. What you do not want to find is water in these spaces. These three safety tips are essential for ensuring that all water is removed from your home after heavy rainfall. 

1. Locate the Source of a Flood 

A wet crawl space is a result of water entering your home in an undesirable way. The following might cause this frustrating problem:

  • Poor foundation of the building 
  • Malfunctioning downspouts and gutters 
  • Ruptured water lines 
  • Excessive subterranean water 

It’s important to at least make an educated guess about what caused the flooding so that you can do everything you can to not make it worse. If you suspect a broken pipe, for example, it’s wise to avoid your shower, sinks, and toilet until your wet crawl space is clean. 

2. Consult With the Experts 

Orlando, FL, has many companies that specialize in residential water issues. Ideally, you want to trust water damage experts that are experienced and trained. They should be able to look over your property and know exactly what to do to make it as good as new. Repairs can be an extensive process, so patience and faith in a company are key. 

3. Waterproof Your Crawl Space 

Nobody can control the weather. Waterproofing your crawl space is an excellent way to get peace of mind when the clouds start to gather and you think your home might be the target of a natural disaster. There are many waterproofing techniques ranging from applying a sealant to your home’s foundation to installing a sump pump. 

The dark and muddy depths of a wet crawl space can be intimidating, especially when it's flooded. These three safety suggestions can help eliminate anxiety and simplify the clean-up process.

How To Clean Your Building After a Toilet Flood

6/16/2021 (Permalink)

There may not be much that is nastier to deal with than a sewer backup, and your business plan may not include the budget for a sewer cleanup, so, it might be worth looking into flood insurance. Nonetheless, problems can occur and the unexpected can happen, throwing a wrench into the works. Differing from a category 1 or clean water flood, a flooded toilet carries serious contaminants that must be properly dealt with.

How Do You Clean Up Sewer Water

If the water is running clear, stops upon shutoff and is confined to a non-porous bathroom floor, you may be able to mop it up and clean it with detergent and chlorine bleach. If the water has any color to it, is coming from deeper in the drain or is spilling out onto carpeted areas, down a heat duct or is deep enough to be standing you will likely need assistance from a professional sewage cleanup service.

Remove everyone from the area to avoid exposure

Find the water shutoff valve and turn the flow off, if possible

If the water is not running mostly clear, it may be coming from the sewer rather than the supply line

Water must be extracted and cleaned up

Sanitizing and disinfecting must be thoroughly done as sewage can be considered a biohazard

Cleaning and Disinfecting

The sewer line may need to be cleared professionally to unblock the drain. A sewer cleanup service may be necessary to help with that as well as the cleanup. Sewage water is likely to contain bacteria and viruses and it is critical to contain the spill and begin professional a sanitizing process as soon as possible, using industrial disinfectants. Every nook and cranny needs attention. Any rugs, carpets or soft surfaces will likely need to be disposed of.

Employ preventative measures such as regular drain and supply line inspections and enzyme treatments to reduce the risk of flooding. When prevention fails and the need for sewer cleanup occurs, take it seriously to ensure proper restoration.

Dealing With Water Damage

5/18/2021 (Permalink)

Dealing with water damage can be unexpected and frustrating. If you or someone you know has had water damage give us a call. We are always here to help. Water damages can be caused by numerous things. Some of those things are listed below.

  • Toilet overflow
  • Water supply line break
  • Roof leak
  • Flooding
  • Fish tank break
  • AC Leak 
  • Fridge Leak 
  • Water Heater Leak
  • Slab Leak 

Many things can cause water damages. Call us if you have any questions.

SERVPRO of Southwest Orlando is a Florida State licensed Certified Building Contractor, Mold Remediator, and Mold Assessor. We are IICRC (Institute of Inspection Cleaning and Restoration Certification) certified in Fire/Water/Mold clean-up & restoration. Call us today, we are always here to help.

How SERVPRO Assesses Water Damage After a Dishwasher Breaks Down in your Orlando Home

4/29/2021 (Permalink)

SERVPRO's Array of Measuring Devices Ensures a Dry Home Post Flooding

Dishwashers are a welcome addition to many households. After all, who does not love being able to simply rinse the dishes, set the cycle, and let the machine do the work? It is very convenient. However, like any other appliance, a dishwasher might malfunction, and a dishwasher breakdown often equals a flood of water in your kitchen.

Flood damage to your Orlando home can be a serious cause for concern. A dishwasher might cause a surprisingly large flood in your kitchen, so naturally, you want to get that cleaned up as quickly as possible to mitigate any further damage. That is why we recommend you put in a call to SERVPRO at once -We’re Faster To Any Size Disaster.
 
An essential element of our job is assessing the damage to your home. A thorough assessment lets our experts know how much moisture is present, which is vital information that we need to decide upon the best course of action.
 
A visual inspection is an important first start, but of course, that is only one part of the process. Our teams come prepared with a range of powerful equipment to help us assess the flood damage to your home:
 
A moisture sensor to help us ascertain how deeply the water has penetrated into soft materials. The sensor displays a blinking light and makes an audible beep when moisture is present, and this allows us to measure the extent of the damage. We have other models that work silently.
 
A moisture meter to help us measure how much moisture is in any structure. Meters are useful for testing the damp content of every part surrounding your dishwasher including not only the floor but also walls, wall insulation, cabinets, and rugs or carpets. Do not worry if you have a wooden floor. Our SERVPRO experts also come equipped with penetrating moisture meters that can be used to take a reading under wood flooring or even inside the wall. Our technicians calibrate the instrument to suit the material that we are testing.
 
Thermo-hygrometers. Thermo-hygrometers measure the temperature and the relative humidity in your kitchen. Our technicians use these readings to determine the extent of the water damage. This is usually used after the water has been removed, verification that a standard RH has been attained.
 
A complete evaluation of the situation assists us in drawing up an effective individual drying plan for your kitchen. We monitor moisture and humidity throughout the drying process so you can rest assured your kitchen is at optimum dryness and humidity before we call the job done. We can also provide documentation to your insurance company.

Do's and Don'ts of Water Damage

3/27/2021 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your East Orlando home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Florida home:

  • First, ascertain whether it is safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professional at (407)226-2621 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines, or other colored items on wet carpet or floors.

How to Prepare for Water Damage in 5 Steps

3/26/2021 (Permalink)

Most water damage that happens to your home is uncontrollable and unpredictable. It could potentially cost you thousands of dollars. When the water starts coming into your home, there is not much you can do to stop it but there are a couple of things you can do to prepare for it. Here are a few steps you can take so you can be prepared for the worst.

Step 1: Stop the Source of the Water 

If it is possible, stop the water at its source. If it has to do with your plumbing then turn off your water line as soon as possible. This will help with decreasing the amount of damage. 

When the flooding occurs from stormwater, there is no stopping a storm but you can try and divert the water away from your home by blocking entry points.

Step 2: Think Safety 

If it is safe, then shut off all electrical sources by turning the circuit breakers or unplug devices. Water and electricity don’t mix, remember that. Make sure everyone, including children, is away from standing water.

Step 3: Protect Your Possessions 

Try and remove or raise your furniture from floodwater. Water-soaked furniture begins to mold very quickly and the last thing you will want is to throw away all of your belongings after a flood. Protect the things that are irreplaceable rather than carpet and other flooring.

Step 4: Contact Your Insurance Company 

Now is the time to call your insurance and see how they will approach the water remediation. All insurance companies have professionals who specialize in this kind of emergency so they will have the best people to restore your home back to normal. Do not try to remove the water by yourself. You can just end up cause more damage.

Step 5: Work With the Professionals 

When you are choosing a company to perform your water remediation; you need to compare everyone's highs and lows. Make sure they have good reviews and are available at your earliest request. SERVPRO of East Orlando is highly dependable and will exceed your expectations for your water remediation.

What You Need To Know About Black Water

6/11/2020 (Permalink)

If your home has experienced serious flooding, you’re probably facing extensive water damage. Flood water is considered black water, which means you will need to call in experienced remediation specialists who understand the best practices for restoration to handle the cleanup. This is because black water poses a serious threat.

What Is Black Water?

During a flood, sewers and toilets can overflow, pipes can burst and flood waters can pick up any number of contaminants as they flow through an area. This contamination with feces, urine and other dangerous pollutants are what make flood water “black.” Any stagnant water that has been around long enough to support the growth of harmful bacterial is also considered black.

Why Is It Dangerous?

Contaminated flood water carries dangerous bacteria that can cause humans and animals to become sick. This can occur from accidentally swallowing water or having it come into contact with small wounds or scratches. This includes the flood water saturating possessions after the bulk of the flooding has receded, which is why you should not attempt your own water damage cleanup. Diseases that can be caused by black water include the following:

• Hepatitis

• Gastroenteritis

• Giardia

• Campylobacteriosis

• Typhoid

• Cholera

What Should You Do About It?

Because flood water is considered black water, you shouldn’t attempt to clean your own home after a serious flood. Contact a professional remediation service to handle it for you. After its representatives have assessed the situation, they will begin the process of extracting the remaining water, disinfecting your home and drying it out with industrial equipment. It’s critical this process happens quickly to avoid irreversible damage and mold growth.

When you’re facing water damage after a flood, don’t endanger your family’s health by trying to clean it up yourself. Hire a trained professional who has the knowledge and specialized equipment to handle the damage safely and effectively.

Orlando 24 Hour Emergency Water Damage Service

5/22/2020 (Permalink)

SERVPRO of East Orlando is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (407)226-2621 

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of East Orlando has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of East Orlando

SERVPRO of East Orlando specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

How To Clean Your Building After a Toilet Flood

5/14/2020 (Permalink)

There may not be much that is nastier to deal with than a sewer backup, and your business plan may not include the budget for a sewer cleanup, so, it might be worth looking into flood insurance. Nonetheless, problems can occur and the unexpected can happen, throwing a wrench into the works. Differing from a category 1 or clean water flood, a flooded toilet carries serious contaminants that must be properly dealt with.

How Do You Clean Up Sewer Water

If the water is running clear, stops upon shutoff and is confined to a non-porous bathroom floor, you may be able to mop it up and clean it with detergent and chlorine bleach. If the water has any color to it, is coming from deeper in the drain or is spilling out onto carpeted areas, down a heat duct or is deep enough to be standing you will likely need assistance from a professional sewage cleanup service.

Remove everyone from the area to avoid exposure

Find the water shutoff valve and turn the flow off, if possible

If the water is not running mostly clear, it may be coming from the sewer rather than the supply line

Water must be extracted and cleaned up

Sanitizing and disinfecting must be thoroughly done as sewage can be considered a biohazard

Cleaning and Disinfecting

The sewer line may need to be cleared professionally to unblock the drain. A sewer cleanup service may be necessary to help with that as well as the cleanup. Sewage water is likely to contain bacteria and viruses and it is critical to contain the spill and begin professional a sanitizing process as soon as possible, using industrial disinfectants. Every nook and cranny needs attention. Any rugs, carpets or soft surfaces will likely need to be disposed of.

Employ preventative measures such as regular drain and supply line inspections and enzyme treatments to reduce the risk of flooding. When prevention fails and the need for sewer cleanup occurs, take it seriously to ensure proper restoration.

Possible Reasons Your Toilet May Be Leaking

5/5/2020 (Permalink)

Do You Notice Water Every Time You Flush?

You may have a leaking toilet. A buildup of standing water in your bathroom could lead to water damage, mold or mildew, so it’s best to find the source of the problem as soon as possible- especially in Kansas City, MO. As a complex system, there are multiple reasons this could be happening. Toilets are an everyday necessity, so be sure to take the proper measures to get it back in working order.

Diagnose the Problem

First you need to figure out where the water is leaking from. Clean up as much of the water as you can on both the floor and the toilet itself, so that you can follow the water as it builds again. Try flushing the leaking toilet to jumpstart the process. Usually the water seeps out below the toilet, which will be addressed below, but during this process more unusual causes may present themselves, such as a:

  • Damaged toilet tank 
  • Valve that does not completely close
  • Sweaty bowl
  • Supply tube that is wobbly or movable

Tighten Up

Water pooling beneath your leaking toilet may be the result of floor bolts that hold the toilet in place becoming loose. Simply remove the protective covers and tighten each one with a wrench. Be sure not to make them too tight, or you could damage the toilet. You should visibly notice the leak stop. If not, there may be a deeper issue.

Wax Gasket

If tightening bolts did not stop your water flow, that probably means that the wax seal on your gasket is dry or cracked. Luckily, it is replaceable. Be sure to shut off the water and drain the toilet before beginning the process. Next, disconnect the water-supply tube and lift the toilet from the floor. You will need to scrape off the old wax before installing the new wax gasket.

Leaking bathrooms are no fun, but that does not mean they should be ignored. Diagnosing the problem is half the job. Feel free to reach out to a professional.

How SERVPRO Assesses Flood Damage After a Dishwasher Breaks Down in Your Orlando Home

4/28/2020 (Permalink)

SERVPRO's Array of Measuring Devices Ensures a Dry Home Post Flooding

Dishwashers are a welcome addition to many households. After all, who does not love being able to simply rinse the dishes, set the cycle, and let the machine do the work? It is very convenient. However, like any other appliance, a dishwasher might malfunction, and a dishwasher breakdown often equals a flood of water in your kitchen.

Flood damage to your Orlando home can be a serious cause for concern. A dishwasher might cause a surprisingly large flood in your kitchen, so naturally, you want to get that cleaned up as quickly as possible to mitigate any further damage. That is why we recommend you put in a call to SERVPRO at once -We’re Faster To Any Size Disaster.
 
An essential element of our job is assessing the damage to your home. A thorough assessment lets our experts know how much moisture is present, which is vital information that we need to decide upon the best course of action.
 
A visual inspection is an important first start, but of course, that is only one part of the process. Our teams come prepared with a range of powerful equipment to help us assess the flood damage to your home:
 
A moisture sensor to help us ascertain how deeply water has penetrated into soft materials. The sensor displays a blinking light and makes an audible beep when moisture is present, and this allows us to measure the extent of the damage. We have other models that work silently.
 
A moisture meter to help us measure how much moisture is in any structure. Meters are useful for testing the damp content of every part surrounding your dishwasher including not only the floor but also walls, wall insulation, cabinets, and rugs or carpets. Do not worry if you have a wooden floor. Our SERVPRO experts also come equipped with penetrating moisture meters that can be used to take a reading under wood flooring or even inside the wall. Our technicians calibrate the instrument to suit the material that we are testing.
 
Thermo-hygrometers. Thermo-hygrometers measure the temperature and the relative humidity in your kitchen. Our technicians use these readings to determine the extent of the water damage. This is usually used after the water has been removed, a verification that a standard RH has been attained.
 
A complete evaluation of the situation assists us in drawing up an effective individual drying plan for your kitchen. We monitor moisture and humidity throughout the drying process so you can rest assured your kitchen is at optimum dryness and humidity before we call the job done. We can also provide documentation to your insurance company.

Do's and Don'ts of Water Damage

3/3/2020 (Permalink)

No one wants to come home to a flooded basement or to wake up to the sound of a broken pipe spraying water on valuable furniture and household possessions. However, the possibility of water damage occurring in your East Orlando home is very real. Whether it is a pipe burst or a weather-related issue, it is important to arm yourself with some basic knowledge to deal with this type of emergency before it happens.

Here are a few tips to help in the event of water damage in your Florida home:

  • First, ascertain whether it safe to stay in the house.
  • Make sure there are no active electrical devices or outlets immersed in or near the water.
  • Note that wet floors are slippery and “slip and fall” hazards are some of the most prevalent concerns.
  • Keep in mind that wet materials can be VERY heavy.
  • Have your plumber’s phone number ready and available.
  • Contact your SERVPRO Professional at (407)226-2621 for complete restoration.

While waiting for your SERVPRO Professional to reach your location, here is what you CAN do:

  • Shut off the water
  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air condition on for maximum drying in the Summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects and other prized possessions to a safe, dry place
  • Gather loose items from floors.

What NOT to do After Flooding:

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.

How to Prepare for Water Damage in 5 Steps

3/3/2020 (Permalink)

Most water damage that happens to your home is uncontrollable and unpredictable. It could potentially cost you thousands of dollars. When the water starts coming into your home, there is not much you can do to stop it but there is a couple things you can do to prepare for it. Here are a few steps you can take so you can be prepared for the worst.


Step 1: Stop the Source of the Water
If it is possible, stop the water at its source. If it has to do with your plumbing then turn off your water line as soon as possible. This will help with decreasing the amount of damage.
When the flooding occurs from storm water, there is no stopping a storm but you can try and divert the water away from your home by blocking entry points.


Step 2: Think Safety
If it safe, then shut off all electrical sources by turning the circuit breakers or unplug devices. Water and electricity don’t mix, remember that. Make sure everyone, including children, are away from standing water.


Step 3: Protect Your Possessions
Try and remove or raise your furniture from flood water. Water soaked furniture begin to mold very quick and you the last thing you will want is to throw away all of your belongings after a flood. Protect the things that are irreplaceable rather then carpet and other flooring.


Step 4: Contact Your Insurance Company
Now is the time to call your insurance and see how they will approach the water remediation. All insurance companies have professionals who specialize in this kind of emergency so they will have the best people to restore your home back to normal. Do not try to remove the water by yourself. You can just end up cause more damage.


Step 5: Work With the Professionals
When you are choosing a company to perform your water remediation; you need to compare everyone highs and lows. Make sure they have good reviews and are available at your earliest request. SERVPRO of East Orlando is highly dependable and will exceed your expectations for your water remediation.