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The Water Mitigation Procedures

11/2/2022 (Permalink)

Air movers in a warehouse Give our team at SERVPRO of East Orlando a call day or night for your water damage restoration needs!

The Water Mitigation Procedures

Water damage is one of the most dangerous and destructive things that can happen to your Orlando, FL home. The longer you wait to mitigate the water damage, the more likely it is that mold will grow and cause further issues. If you've experienced a flood or other type of water damage, follow these steps as soon as possible:

Preserve your property.

If you have a home or business with flood damage, contact us today to get the water mitigation help you need. Keeping your property safe and secure while we work on restoring it will be one less thing for you to worry about. We can preserve your belongings by removing any wet clothing, towels or other materials from the area so they do not continue to soak through more things. We also make sure that any doors are locked and windows are closed so no intruders come in while we are working. If children live in your home, their rooms should be cleared out until we finish drying them out with fans and dehumidifiers—this will ensure their health as well as protect them from any mold that might be present in damp areas of the house after being flooded with water.

Contact a water mitigation service.

The first thing you should do once you discover a water leak is to call a professional restoration company like SERVPRO of East Orlando. Water damage can cause numerous issues and problems, including mold and mildew growth, electrical hazards, and structural damage to your home.

  • Do not try to clean up the water yourself. It's best to leave this job for professionals who have the equipment necessary for drying out your home safely.
  • Restore any property that has been damaged by floodwaters as soon as possible. Once it is dry, apply anti-mold products if there's still any sign of mold growth or other signs of mildew in your home's interior walls or flooring materials such as carpeting or hardwood floors.

Clean up any standing water.

Clean up any standing water. This is a simple step, but it’s also one of the most important. Standing water can be a breeding ground for bacteria and viruses, so it needs to be removed as soon as possible. The best way to do this is with the use of wet/dry vacuum cleaners, shop vacuums (which are often more powerful than regular household vacuums) or wet/dry pumps that pump out flood water directly into your home's septic system.

Turn off the power.

Before you can do any other work on your water heater, you must turn off the power to it.

You can use a circuit tester to verify that the power is off: if there is no current flowing through the wire, then the electrical supply has been interrupted. To turn off power at your main circuit breaker or fuse box:

  • Locate your main circuit breaker or fuse box in your home, which is typically located near where you enter through any doors (front door or garage door).
  • Turn off all switches and breakers within this panel by flipping each of them upward (to OFF) until they click into place. If there are no switches in this panel or none that control water heaters, then call an electrician for help turning off those circuits in question.

Let the experts handle mold remediation.

Mold remediation is a specialized field of work that requires special equipment and training. It can also be very expensive, so if you are considering hiring a company to do the work on your home, it’s best to contact an experienced firm rather than someone who is new in the field.

When looking for a mold remediation company in your area, it’s important to know the difference between mold inspection companies and mold remediation companies. A full-service inspector will come into your home and analyze all areas where there could be moisture accumulation or leaks (such as windowsills), while an expert in remediation will focus on removing existing mold growth from walls, floors, or other surfaces within your home before making any repairs to prevent future issues from occurring again (such as installing ventilation fans).

The most important thing to do after a flood is to get help. A professional water mitigation company can minimize damage, reduce cleanup costs, and make sure your home is safe and dry again. The sooner you call in the pros, the better off you’ll be!

How Do I File a Claim After a Fire?

10/7/2022 (Permalink)

Fire damage in a hotel If your business has experienced fire call your insurance agent.

How Do I File a Claim After a Fire?

The first thing to do after your commercial building has been damaged by fire is to call your agent. If you can't reach the agent right away, call the insurance company directly and tell them what happened. Then, get out of the house as quickly as possible so that firefighters can do their jobs. You should document everything with photos and video—don't throw anything away until an adjuster has seen it. If possible, make temporary repairs yourself to prevent further damage under your insurance policy's cap on certain repairs. Be sure to save all receipts for reimbursement purposes!

Call your agent right away.

If you're not sure you can reach your home fire insurance agent, call the insurance company directly and ask how to file a claim. If you have a home fire insurance policy, contact your agent or the insurance company right away.

If you're not sure you can reach your agent, call the insurance company directly and ask how to file a claim.

If you're not sure you can reach your agent, call the insurance company directly and ask how to file a claim. The insurance company will be able to answer any questions you have about insurance in general, which may help you get in contact with your claims adjuster.

If the fire is small enough that it's contained within one room of your home, it's possible that only part of your property is damaged—and that should be covered by homeowners' or renters’ insurance. If this is the case and the damage isn't extensive enough for an adjuster to visit and assess, there's no need for you to file a claim right away.

Document everything with photos and video.

This step is crucial, especially if you’re going to be filing a claim. Take photos of all damage and show the condition of your room before you start repairs. If possible, take photos while moving around the room so that your camera shows not just one perspective but multiple angles of what's happened to your belongings.

As for the video: it's great if you have a smartphone or camera that allows you to shoot both stills and video at once (some do), but even if yours doesn't, don't worry about taking separate clips for each part; this is just as good if it shows how things looked before and after the fire took place.

Also, take pictures of receipts for damaged items—and make sure they're legible!

Keep a list of all damaged items, and make sure to include any receipts from the home that you can find among the rubble.

After a fire, it's important to keep a list of all damaged items. If you're able to find any receipts for replacement items, or for temporary repairs, record them as well.

You may need to show the adjuster what the item looked like before damage occurred, so take pictures or videos of everything in your home before you begin making repairs, even if only part of a room was damaged by fire.

In addition to documenting your belongings, you should also keep track of the value of each item. You can use an online valuation tool such as EstimateMD's helpful-ness guide (that's right) to determine how much items are worth based on their condition and the year they were made. 

Make temporary repairs yourself to prevent further damage. 

It's a good idea to make temporary repairs yourself to prevent further damage. Your insurance policy should cover these costs up to a cap. Be sure to save all receipts, however, because they will be required to receive reimbursement.

If you have experienced a fire, call your insurance agent immediately. If you're not sure if you can reach your agent, call the insurance company directly and ask how to file a claim. Document everything with photos and video. Keep a list of all damaged items, and make sure to include any receipts from the home that you are able to find among the rubble. Don't throw anything away until the adjuster has seen it. You may need to show them what it looked like before damage occurred so take pictures or videos of everything in your home before making repairs even if only part of the room was damaged by fire

SERVPRO: Your Experts in Commercial Water Damage

7/1/2022 (Permalink)

SERVPRO employee reading for moisture. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration.

If you have recently become a victim of commercial water damage in Orlando, FL, you may be wondering what you can do to mitigate your damages. There is a critical period in which certain actions must be taken to preserve as much of your property as possible and to decrease any health risks when water damage has occurred in a commercial space.

Preparing a Space for Water Damage Restoration

Before you enter your commercial space or any flooded building, you will need to make sure the electrical power to the structure is shut off. You should also be aware that during a flooding event, small animals or reptiles tend to seek shelter inside buildings. Be prepared to deal with the discovery of wild animals in your space.

Protect yourself from entering any flooded building by wearing an organic vapor respirator. You can purchase these at any local paint and building supply store. You also want to have rubber gloves, protective clothing, and eye protection. The first thing you should do is ventilate the affected areas by opening the windows and placing fans where possible.

Unfortunately, there likely will be items that you need to throw away. Any items that are porous and have absorbed contaminated floodwater cannot be restored. If your commercial space has drywall, mattresses, pillows, box springs, particle board, carpets, or carpet pads, these will need to be discarded if they have become saturated. However, there is good news: If you have clothing or household fabrics that can be machine-washed, you may be able to salvage them. Use your washing machine to clean these items with a 10-minute soak at the minimum in hot water with detergent. The soap and normal wash should remove most of the contamination and any staining that is present.

Be aware that your commercial space will need a thorough professional inspection, cleaning, and possibly restructuring. Water-damaged walls and installations must be removed and repaired, and pockets of saturation should be exposed for drying and sanitizing. Always remember that mold growth could take a few days to appear as it thrives in a moist environment with organic-type materials such as paper or particleboard and in temperatures that range between 60 and 86 degrees Fahrenheit. Keep good airflow throughout the interior environment, and maintain moderate temperatures to decrease the risk of any mold growth. It is also important that you let your space dry out before any rebuilding occurs.

Services You Can Count On in Orlando, FL

You can depend on SERVPRO to provide reasonable prices for commercial damages and other services in the Orlando area. Our restoration services include cleanup after water damage, fire damage, and storm damage. We also assist with mold remediation, and we're qualified to provide cleaning and building services. Our trained and certified IICRC technicians are available 24 hours a day, seven days a week to begin your restoration. 

3 Steps To Take When There Is Water In Your Crawl Space

6/20/2022 (Permalink)

Crawl spaces are often overlooked by homeowners until there’s a flood and they are forced to investigate. These areas are usually located between the ground and the first floor. Many homeowners struggle with entering crawl spaces, which are only several feet high. What you do not want to find is water in these spaces. These three safety tips are essential for ensuring that all water is removed from your home after heavy rainfall. 

1. Locate the Source of a Flood 

A wet crawl space is a result of water entering your home in an undesirable way. The following might cause this frustrating problem:

  • Poor foundation of the building 
  • Malfunctioning downspouts and gutters 
  • Ruptured water lines 
  • Excessive subterranean water 

It’s important to at least make an educated guess about what caused the flooding so that you can do everything you can to not make it worse. If you suspect a broken pipe, for example, it’s wise to avoid your shower, sinks, and toilet until your wet crawl space is clean. 

2. Consult With the Experts 

Orlando, FL, has many companies that specialize in residential water issues. Ideally, you want to trust water damage experts that are experienced and trained. They should be able to look over your property and know exactly what to do to make it as good as new. Repairs can be an extensive process, so patience and faith in a company are key. 

3. Waterproof Your Crawl Space 

Nobody can control the weather. Waterproofing your crawl space is an excellent way to get peace of mind when the clouds start to gather and you think your home might be the target of a natural disaster. There are many waterproofing techniques ranging from applying a sealant to your home’s foundation to installing a sump pump. 

The dark and muddy depths of a wet crawl space can be intimidating, especially when it's flooded. These three safety suggestions can help eliminate anxiety and simplify the clean-up process.

Shut Off Valves at Work

6/20/2022 (Permalink)

Many workplaces always call on the boss or the maintenance man when something goes wrong. What if they were at home sick, or in a meeting and you need to locate the water shut off, where do you start? 

SERVPRO of East Orlando can help commercial property plan for water, fire, and storm damage. How, with a free Emergency Response Profile created by the SERVPRO Marketing Department. 

By having a plan of action and including it in your office's regular training, you can minimize the cost if an unplanned event happens like a frozen pipe, fire, or anything. 

Some property managers use this as a tool to keep everything organized in one central location. 

Is your business ready for a disaster? Even a simple pipe burst can cause a lot of damage and headache. With a SERVPRO® Emergency READY Profile, it can have the critical information to minimize damages, provide the resources for the company's employees, and provide property details and information. This is a FREE service that we provide to commercial properties. 

Make an appointment today to get started!

If the unthinkable happens, call your local SERVPRO of East Orlando Professionals at 689-222-0477; 24/7 to help you avoid the cost and hassle of secondary damages.  We will help make it "Like it never even happened."

Storm Damage Can Happen Anywhere

6/18/2022 (Permalink)

According to the National Weather Service (NOAA), “Approximately seventy-five percent of all Presidential disaster declarations are associated with flooding.” NOAA lists the most common flood hazards in the United States as:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven’t experienced a flood doesn’t mean you won’t in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S., and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO® East Orlando Professionals can help. They can help you prepare ahead of time with an Emergency Ready Profile® (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible.

Your local SERVPRO® East Orlando Professionals are ready to help make it “Like it never even happened."

Pet Storm Preparedness

6/18/2022 (Permalink)

Pet Storm tips from SERVPRO of East Orlando -

Did you know that almost all dog and cat owners don't have disaster plans for their pets? SERVPRO of  East Orlando urges you to make sure this isn’t you.

You made a disaster kit for yourself and your family, so make one for your pet. This includes medical records and medication, food and water with can openers, leashes, and carriers.

Tips:

  • Keep pets inside during a storm. Animals can become confused and run away from home during a disaster.
  • Arrange a safe haven for you and your pets during an evacuation. Do not leave pets behind.
  • Store an emergency kit—with items such as pet food, bottled water, medical records, a blanket, a flashlight, and leashes—as close to an exit as possible.
  • Make sure all pets wear collars and tags. 
  • Have your pet microchipped in case of a lost collar. 
  • Place a rescue alert sticker on your front home to let rescuers know that there are pets inside.
  • Choose a caregiver to take care of your pet in the event you are unable to.

SERVPRO of East Orlando 407-226-2621

Leading Causes of Fires - How to Avoid

6/17/2022 (Permalink)

Cooking is the leading cause of home fires & injuries in the U.S. Cooking fires often result from unattended cooking and human error, rather than mechanical failure of stoves or ovens. Although it is important to make sure your appliances are functioning properly and kept up to date, it is equally important to cook with caution and never get too comfortable in the kitchen.  

Heating is the second leading cause of residential fires. However, heating fires are a larger problem in single-family homes than in apartments. Unlike apartments, the heating systems in single-family homes are often not professionally maintained. Make sure your heating systems are being professionally regulated during the colder seasons. 

Although accidents happen, it is important to be prepared and alert in order to minimize these chances before they occur. Here are a few simple safety precautions to take to decrease the possibility of a fire. 

  • Keep flammables away from ignition sources.
  • Utilize flammable storage cabinets.
  • Know your chemical properties.
  • Do not block fire extinguishers with equipment.
  • Utilize those with electrical expertise/installations/assistance.
  • Do not overload outlets - use a track plug.
  • Practice good housekeeping techniques in the lab/office/work area.
  • Inspect wires for possible damage and replace them as needed.

Is Your East Orlando Business Prepared?

6/17/2022 (Permalink)

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do to make sure your establishment is ready.

Continuity Plan

Businesses that do reopen after a disaster most had a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO of East Orlando prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves are can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able to know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

How to Clean Your Building After a Toilet Flood

6/16/2022 (Permalink)

There may not be much that is nastier to deal with than a sewer backup, and your business plan may not include the budget for a sewer cleanup, so, it might be worth looking into flood insurance. Nonetheless, problems can occur and the unexpected can happen, throwing a wrench into the works. Differing from a category 1 or clean water flood, a flooded toilet carries serious contaminants that must be properly dealt with.

How Do You Clean Up Sewer Water

If the water is running clear, stops upon shutoff, and is confined to a non-porous bathroom floor, you may be able to mop it up and clean it with detergent and chlorine bleach. If the water has any color to it, is coming from deeper in the drain or is spilling out onto carpeted areas, down a heat duct, or is deep enough to be standing you will likely need assistance from a professional sewage cleanup service.

Remove everyone from the area to avoid exposure

Find the water shutoff valve and turn the flow off, if possible

If the water is not running mostly clear, it may be coming from the sewer rather than the supply line

Water must be extracted and cleaned up

Sanitizing and disinfecting must be thoroughly done as sewage can be considered a biohazard

Cleaning and Disinfecting

The sewer line may need to be cleared professionally to unblock the drain. A sewer cleanup service may be necessary to help with that as well as the cleanup. Sewage water is likely to contain bacteria and viruses and it is critical to contain the spill and begin professional a sanitizing process as soon as possible, using industrial disinfectants. Every nook and cranny needs attention. Any rugs, carpets, or soft surfaces will likely need to be disposed of.

Employ preventative measures such as regular drain and supply line inspections and enzyme treatments to reduce the risk of flooding. When prevention fails and the need for sewer cleanup occurs, take it seriously to ensure proper restoration.